General Terms and Conditions (GTC 2020)
GTC for the rental of the holiday flats and guest rooms
§ 1 Validity of the GTC
(1) These General Terms and Conditions apply to contracts on the rental of holiday flats for accommodation as well as all other services and deliveries of the provider rendered to the guest. The services of the provider are provided exclusively on the basis of these general terms and conditions.
(2) The subletting or re-letting of the holiday home provided as well as its use for other than residential purposes require the prior written consent of the provider.
(3) Terms and conditions of the guest shall only apply if these have been agreed in advance. Deviations from these terms and conditions are only effective if the provider has expressly confirmed them in writing.
§ 2 Booking/booking confirmation
Please enter your booking requests via the booking request or send them in writing to ferienwohnungrhede@gmail.com or give us a call. If we are able to provide you with the desired holiday flat in the desired period, we will send you a written confirmation of the booked holiday flat as well as the invoice. The reservation for the holiday flat is legally binding upon receipt of the booking confirmation, or after the deposit has been paid (see §3).
§ 3 Terms of payment
The deposit of 30% of the total amount is to be transferred to our account until 2 weeks after the booking confirmation/receipt of invoice. The balance is also to be transferred to our account at the latest 2 weeks before arrival. In the case of bookings at short notice, the total price is to be transferred immediately after receipt of the invoice/booking confirmation. In exceptional cases and with prior agreement, payment can be made in cash on arrival. The minimum rental period is 2 nights. Overnight stays for 1 night are possible on request depending on the season. We ask for your understanding that in this case we charge a corresponding surcharge - see price list. The price list (appendix) is part of these terms and conditions. In the event of late payment, we are entitled to charge the applicable statutory interest on arrears, currently 5% above the base interest rate. For each reminder after the occurrence of default, the customer shall reimburse reminder costs in the amount of 15.00 euros to us. All other costs incurred in the course of collection shall be borne by the customer. Payment costs, in particular for bank transfers from abroad, shall be borne by the customer. All bank transfer charges are to be borne in full by the hirer, i.e. our bank account is to be credited with the full invoice amount free of charges. We only accept payments by bank transfer or cash payments by arrangement, no EC or credit cards or cheques.
§ 4 Arrival and departure
The holiday flat is available on the day of arrival from 15.00 hrs or by arrangement. Please inform us of your expected arrival time at least 1-2 days before arrival. There is no handover of keys as there is contactless access. If required, the use of our key safe is possible. In case of an arrival after 8:00 p.m. no assistance can be given at the check-in. On the day of departure the flat has to be swept clean by 10:00 a.m. or by arrangement (exception see "Late check-out"). All used dishes must be put back in the cupboards, the rubbish bins must be emptied and the refrigerator must be cleared out.
Early check-in
An early Check-in from 10:00 a.m. is only possible if there is no departure of previous guests on the same day. An early check-in has to be agreed upon and costs half the daily rate. If available, a check-in from 14:00 is possible when the flat is ready.
Late check-out
A late check-out must be agreed at the time of booking - If there is no immediate follow-up booking, the late check-out can still be agreed during the stay. For a late check-out between 10.30 - 15.00 hrs, half the daily rate will be charged. For late check-out after 3.00 p.m., costs equivalent to one night's accommodation will be charged. The landlord reserves the right to charge a late check-out accordingly or to deduct it from the deposit.
§ 5 Holiday apartments/guest rooms
The holiday flat will be handed over by the landlord in a tidy and clean condition with complete inventory. If there are any defects or if they occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused by him to the rented property, the inventory, e.g. broken crockery, damage to the floor or furniture. This also includes the costs for lost keys. The inventory is to be treated carefully and with care and is only intended to remain in the holiday flats. The moving of furnishings, especially beds, is prohibited. The tenant is also liable for the fault of his fellow travellers. Damage caused by force majeure is excluded from this. In the event of use of the holiday flat contrary to the terms of the contract, such as subletting, overcrowding, disturbance of domestic peace, etc., as well as non-payment of the full rent, the contract may be terminated without notice. The rent already paid remains with the landlord. If liability insurance exists, the damage must be reported to the insurance company. The landlord must be informed of the name and address as well as the insurance number of the insurance company.
§ 6 Pets
The accommodation of pets of any kind is not permitted in the holiday apartments/guest rooms. Should pets nevertheless be brought along, the flat will not be rented out. Cancellation costs will be incurred as in the case of no-show.
Exceptions exist for the holiday flats Angelika and Werner, there 2 small pets are allowed after registration and consultation.
§ 7 Stay
The holiday flat may only be used by the persons listed in the booking. Should the flat be used by more persons than agreed, a separate fee is to be paid for these, which is determined in the rental price. In this case, the landlord also has the right to terminate the rental contract without notice. Subletting and transferring the flat to third parties is not permitted. The tenancy agreement may not be passed on to third parties. The tenant agrees to the General Terms and Conditions as well as the house rules of the Rhede holiday flat with payment of the fee. In the event of violations of the General Terms and Conditions or the house rules, the landlord is entitled to terminate the tenancy immediately and without notice. There is no legal claim to repayment of the rent or compensation.
§ 8 Cancellation
In the event of cancellation of the rental agreement, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time up to the date of arrival and is as follows: up to 2 months before the date of arrival no cancellation costs up to 1 month before the date of arrival 50% of the agreed rental price up to 2 weeks before the date of arrival 80% of the agreed rental price up to 1 week before the date of arrival 90% of the agreed rental price from 6 days before the date of arrival or in case of no-show 100% of the agreed rental price. The conclusion of a travel cancellation insurance is recommended.
§ 9 Cancellation by the landlord
In the event of cancellation on our part, as a result of force majeure or other unforeseeable circumstances (such as in the event of accident or illness on the part of the hosts as well as other circumstances for which we are not responsible and which make fulfilment impossible), liability is limited to reimbursement of the costs. In the event of justified withdrawal, the customer shall have no claim to compensation - no liability shall be assumed for travel and hotel costs. Withdrawal by the landlord can take place after the start of the rental period without observing a deadline if the tenant disturbs other tenants on a sustained basis despite a warning or behaves contrary to the contract to such an extent that the immediate cancellation of the rental contract is justified.
§ 10 Liability of the landlord
The Lessor shall be liable within the scope of the duty of care of a prudent businessman for the proper provision of the leased property. Liability for possible breakdowns or faults in the water or electricity supply, as well as events and consequences due to force majeure, are hereby excluded. The landlord is liable for items brought in by the guest in accordance with the statutory provisions (§701 BGB)
§ 11 Use of internet access via WLAN
§ 11.1. Permission to use internet access via WLAN The landlord shall maintain internet access via WLAN in his holiday property. He shall allow the Tenant to share use of the WLAN access to the Internet for the duration of his stay in the holiday property. The tenant does not have the right to allow third parties to use the WLAN. The landlord does not guarantee the actual availability, suitability or reliability of the internet access for any purpose. The landlord is entitled at any time to permit other co-users for the operation of the WLAN in whole, in part or temporarily and to restrict or exclude the tenant's access in whole, in part or temporarily if the connection is or was used in an illegal manner, insofar as the landlord must fear a claim for this and cannot prevent this with usual and reasonable effort within a reasonable period of time. In particular, the landlord reserves the right to block access to certain pages or services via the WLAN at any time and at his reasonable discretion (e.g. pages glorifying violence, pornographic pages or pages for which a fee is charged).
§ 11.2 Access data
Use is by means of access security. The access data (login and password) may not be passed on to third parties under any circumstances. If the tenant wishes to grant third parties access to the Internet via the WLAN, this is subject to the prior written consent of the landlord and the acceptance of the provisions of this usage agreement by the third party, documented by signature and complete identification. The tenant undertakes to keep his access data secret. The lessor has the right to change access codes at any time.
§ 11.3 Risks of WLAN use, limitation of liability
The tenant is informed that the WLAN only enables access to the Internet, virus protection and firewall are not available. The data traffic established using the WLAN is not encrypted. The data can therefore possibly be viewed by third parties. The landlord expressly points out that there is a risk that malware (e.g. viruses, Trojans, worms, etc.) may get onto the end device when using the WLAN. The use of the WLAN is at the tenant's own risk. The landlord assumes no liability for damage to the tenant's digital media caused by the use of the Internet access, unless the damage was caused by the landlord and/or his vicarious agents intentionally or through gross negligence.
§ 11.4 Responsibility and exemption from claims
The tenant himself is responsible for the data transmitted via the WLAN, the chargeable services used via it and unactivated legal transactions. If the tenant visits chargeable Internet sites or enters into liabilities, the resulting costs shall be borne by him. He is obliged to comply with the applicable law when using the WLAN. He shall in particular: not use the WLAN to retrieve or disseminate immoral or illegal content; not unlawfully reproduce, disseminate or make accessible any copyrighted goods; this applies in particular in connection with the use of file-sharing programmes; observe the applicable youth protection regulations; not send or disseminate any harassing, defamatory or threatening content; not use the WLAN to send mass messages (spam) and/or other forms of unlawful advertising. The lessee shall indemnify the lessor of the holiday property against all damages and claims of third parties which are based on an illegal use of the WLAN by the lessee and/or on a breach of this agreement; this shall also extend to costs and expenses associated with the claim or its defence. If the tenant recognises or must recognise that such an infringement of rights and/or such a violation exists or is imminent, he shall inform the landlord of the holiday property of this circumstance.
§ 12 Written form
Agreements other than those listed in this contract do not exist. No verbal agreements have been made. The general terms and conditions are accepted with the transfer of the deposit.
§ 14 Statute of limitations
Claims of the guest against the landlord become statute-barred in principle after one year from the legal beginning of the statute of limitations (§199 Abs.1 BGB). This does not affect claims of the guest arising from injury to life, body or health or other claims based on an intentional or grossly negligent breach of duty by the landlord, a legal representative or vicarious agent.
§ 15 Choice of law and place of jurisdiction
German law shall apply. The place of jurisdiction for legal action by the guest against the lessor is exclusively the lessor's registered office. For legal actions of the landlord against merchants, legal persons under public or private law who do not have a general place of jurisdiction in Germany or who have moved their place of residence or habitual abode abroad after conclusion of the contract or whose place of residence or habitual abode is not known at the time the action is brought, the registered office of the landlord is agreed as the exclusive place of jurisdiction.
§ 16 Severability
Should one or more provisions of these GTC become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose pursued by the invalid provision.
Price list 2021 and 2022
Price list for all rental units:
The prices differ according to the size of the holiday flat or season and can be requested in the booking mask
Linen package 1 - Bed linen per bed and change additionally 5,00 €
Linen package 2 - Towels per person additionally 1 shower towel plus 2 towels 4,00 €
The minimum rental period is 2 nights. Overnight stay for 1 night is - depending on the season - possible on request.
We ask for your understanding that in this case, however, we charge a corresponding surcharge. "Holiday surcharge" over holidays Easter; Ascension, Whitsun, Christmas and New Year's Eve/New Year's Day will be charged a surcharge of 5.00 €/night.
Holiday flat Angelika and Werner up to 2 small pets 10€/stay
The max. number of persons can be exceeded by 1 (additional) child up to max. 12 years. (Infant up to 2 years free of charge, from 3 years 8 €/night from 8 years to 12 years 12 euros)
